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PRINT POLICY

Please take time to read through thoroughly and ensure you understand these terms and conditions before you commence any project with Vz Print.

Acceptable Print Policy
REFUND POLICY


FOR DISPLAY PRODUCTS:

  • we recommend that you e-mail or contact us to check for stock availability before ordering.

  • Once ordered there will be no refund unless we are out of stock.

FOR PRODUCTS WITH PRINTING/CUTTING:

  • please refer to our above Print Policy first.

  • NO CANCELLATION is allowed for orders that come with printing once the artwork is approved.

  • Customers are required to check the product during collection/delivery. Any manufacturing defects can be 1 to 1 replacement. No refund/replacement is allowed after checking.


FOR WRONG ONLINE ORDER: 

  • Refunds are only possible if the customers inform us ASAP before any artwork confirmation/approval or processing starts and within the same day before 8pm.

FOR ORDER BY QUOTATION:

  • NO CANCELLATION is allowed for orders sent by quotation and the Customers have accepted and made the payment. 

  • Changing of order quantity or mistake in the calculation may be allowed subject to approval by us and a refund may not be in full. An administration charge of up to 30% will apply.

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