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Orders after 7pm or on Sun / Eve / PH will be considered the next working day order.
Sun & PH is a non-production day for some products. Refer to individual product processing time.
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We will get back to you asap.
Please submit only once for the same order unless there are changes.
Kindly upload your file for our verification in the filename format below.
FILE REQUIREMENT :
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CONVERT all files to PDF before upload (How?).
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DO NOT add a folder within a folder.
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ZIP into a single file for easy upload or upload the whole folder if you have many files to print.
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If you have many files or a combination of files, please RENAME files in the sequence as per the format below for us to understand your request, faster quote and print them correctly.
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During uploading, please enter the same name and email address as you entered in the form for us to locate your file correctly.
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We are not responsible for the wrong print sequence if the file is not named in the required format.
For single-file order only:
filename.pdf
For multi-file order with mixed print side:
F01_B_SS_?x_FN.pdf
F02_B_DS_?x_FN.pdf
F03_C_SS_?x_FN.pdf
F04_C_DS_?x_FN.pdf
For multi-file with individual binding
(to be bound as individual book for each file):
F01_B_SS_?x_FN.pdf
F02_C_SS_?x_FN.pdf
F03_C_DS_?x_FN.pdf
For multi-file with combined binding
(to combine a few files and bind together):
BK1_F01_B_SS_?x_FN.pdf
BK1_F02_B_SS_?x_FN.pdf
BK1_F03_C_SS_?x_FN.pdf
BK2_F01_C_DS_?x_FN.pdf
BK2_F02_B_DS_?x_FN.pdf
(Sign in not required)
CAPTIONS:
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where BK1/BK2... = files to be bind into the same book.
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where F01/F02/F03... = the sequence of the file sorting order.
(add one more 0 in front if you have more than 100 files) -
where B = b&w print
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where C = colour print
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where SS = single-side
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where DS = double-side
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where ?x = number of sets/copies you want to print.
Eg: 1x = 1 set, 2x = 2 sets or 2 copies.
(replace ? with the correct figure.) -
where FN = filename (optional, for your own reference only)
CAUTIONS ABOUT PRINTING :
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All printing will be fit to size if the file page size is not the same as the order size unless stated by the customer in the comment box.
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Any page with a full background design will have a white border of about 5mm when printed.
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DO NOT send locked files / watermarked files as we cannot guarantee proper printing of these files.
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We are not responsible for any printing issue that is caused by the file itself.